Getting Started - Onboarding & Reopening
Neon Pay
See all 12 articlesHome screen - Dashboard
Contact us
Box Office
- Box office - Enter/Lookup a Patron
- Box office - Order Details
- Box office - Exchange Tickets
- Box office - Test Transactions
- Box office - Paying for or releasing a reservation
Database
- Database - Release items or process a refund
- Database - People
- Database - Organizations
- Database - Merge Records
- Database - Donations
Marketing
- Marketing - Lists & Mailings - Create manual list
- Marketing - Lists & Mailings - Generate output
- Marketing - Targeted Lists
- Enable a list for patron public opt-in
- Primary/Alternate email address functionality & search
Accounting
- Accounting - Checks Requested
- Credit Card Transaction Process
- Accounting - Credit Card History
- Accounting - Arts People Invoice
- Accounting - Recurring Donations
Reports
Setup - General
- Setup - Privileged - Client information screen
- Setup - Privileged - Administrators
- Setup - Privileged - Global Settings
- Setup - Privileged - Global Settings - Online reservation setup
- Setup - Privileged - Delivery Methods - Mobile Tickets
Setup - Donations and Memberships
Setup - Enrollment
- Enrollment Overview
- Enrollment - Class setup & pricing
- Enrollment - Enroll a Student
- Setup - Enrollment - Term Dates
- Setup - Enrollment - Classes
Merchant Services
- Accepting credit cards from outside the country
- Client & Merchant Account - Fee Explanation
- Banking Rules - U.S. Clients Using Arts People's Merchant Acct
- Accepting payment via PayPal
- Merchant Account responsibilities
Equipment, Software, Supplies, Etc.
- Equipment - Barcode scanning overview
- Software - Barcode scanning - Ticket Scanner App for iOS
- Equipment - Barcode scanning - Saveo Pocket Scan - Scan barcodes on mobile devices and paper - pairs with your mobile device or laptop
- Equipment - Barcode scanning with an Android device via USB connection
- Equipment - Barcode scanning - Wireless options for PCs and Laptops
Social Media, Conversions, Analytics
Troubleshooting
- Troubleshooting - Linking to your Public Pages
- Troubleshooting - Reservations
- Troubleshooting - Show or Performance Display on Public Pages
- Troubleshooting - User Access to the system
- Troubleshooting - Ticket, Receipt, Gift Certificate printing hints
Suggestions & Tips
- Internet backup options
- Paper Backup for B. O. Operations
- A well planned Season Announcement event can boost your subscription base
- Facebook for Arts Organizations - Strategies for success & common mistakes to avoid
- Creating a functional paper backup for box office operations