Laura Block

Product Owner, Neon CRM

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Activity overview

Latest activity by Laura Block
  • Laura Block commented,

    Hi Kat, As of last Saturday's release (8/6/22) we have added Divider Lines, content blocks for photo + text combinations, and a setting to control the white space between content blocks. Thanks aga...

  • Laura Block commented,

    Hi Victoria,  The new divider tool is available in Campaign Emails as of last Saturday, August 6. Thanks again for your feedback!

  • Laura Block created an article,

    Data Backup Utility

      Your data is safe with Neon One: our servers are backed up continuously. If an emergency happens in your database (accidental deletion or account merging causing data loss, for example), please c...

  • Laura Block commented,

    Official comment

    Thank you for the feedback, Victoria! We are wrapping up work on a divider line tool for Campaign Emails and expect to be able to start offering it with our next product release on August 6. I'm ad...

  • Laura Block commented,

    Thanks, Rachel! Yes, I think our best options right now are the Email Forwarding feature and contact integration via Zapier. We'll look into your suggestion to offer a gmail add-on for Neon users!

  • Laura Block commented,

    Official comment

    Thanks for the suggestion, Rachel! Do you have anything particular in mind for this integration, i.e. syncing contacts from gmail to Neon CRM or vice-versa, syncing email communications, seeing Neo...

  • Laura Block commented,

    Official comment

    Thanks for the feedback, Maya!  If you go to Fundraising > Campaigns and turn on both the hierarchy view and data rollup buttons at the top of the page, the list will change to show a nested view o...

  • Laura Block commented,

    Official comment

    Hi Megan, Thank you for the feedback! I'll add this to our list to review for future reporting module updates. For an immediate solution, I'd suggest taking a look at the Executive Reports > Income...

  • Laura Block commented,

    Official comment

    Hi Linda Sue, Thank you for the feedback! That makes sense, we'll look into potential improvements to the design of these emails. For an immediate fix, an alternate option is clicking on the email ...

  • Laura Block commented,

    Official comment

    Thank you, Eric! We have some of this capability right now through the Matching Gift feature - after you complete the gift entry process and land on the summary page, there's a button at the top to...