Refine automatic duplicate merge

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2 comments

  • Official comment
    Aidan J.

    Hi Pam,

    Thanks for reaching out about this!

    I've created a support ticket so our Support team can investigate the issue you've reported with the County field not being retained when merging through Account Match.

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  • Anna Van Cleef

    Thank you for engaging with the Neon One team to submit your feature requests. Starting in September, there will be a new in-application suggestion portal tool that we will release into each product that will allow you to provide feedback directly to the product team at Neon One. We have already moved ideas into the suggestion portal so no worries about adding your ideas again. That said, we will be shutting down the “Feature Requests” community page in September 2022 to encourage all ideas to go through the new suggestion portal. We will be sharing more details in each product as the functionality is released.

    We look forward to your continued contributions to improving the Neon One products in the future!

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