Neon Pay

PCI Compliance

• Neon One Domains

Basics

• Neon Pay Email Notifications
• Update linked bank account
• What is Neon Pay?
• How do I cancel my Neon Pay account?
• Neon Pay Glossary of Terms
• Neon Pay Video

Onboarding

• Does my organization need to be a nonprofit or 501(c)(3) to use Neon Pay?
• Neon Pay Signup and Merchant Application

Payments & Transactions

• Reconcile DAF Distributions
• Navigate the DAF Manager Page
• Enroll with Chariot: Add DAFpay to your Neon Forms
• Apple Pay and Google Pay
• Billing Descriptor: how charges appear on constituent statements
• International Use and Currencies

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Reporting in Neon Pay

• Time Zone and Date Filters
• Neon Pay Monthly Statement Report

Payouts & Debits

Advice & Troubleshooting

• 2-Step Verification
• Can we use a credit card swiper for in-person payments?
• Neon Pay Frequently Asked Questions
• Neon Pay Access and User Management
• Balance, Refunds, and Voids
• How do I handle disputes with NeonPay?

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