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A nonprofit payment processing solution engineered for growth
What is NeonPay?
How do I sign up for NeonPay?
How do I access NeonPay & manage other users?
How do I manage charges, refunds, and my balance in NeonPay?
How do I handle disputes with NeonPay?
How do I reconcile with NeonPay?
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Fees, Figures, & Reports
How to customize your Charge Report output
Viewing and Exporting the Charge Report
How to run the Charge Report
Neon Pay Charge Report
Disputes & Refunds
What to do if you've received a dispute
Dispute Support Page
Payments & Transactions
How charges appear on constituent statements
International Use and Currencies
Payment Processing in Neon Pay
Neon Pay Frequently Asked Questions
Neon Pay Glossary of Terms