Data Table Time Zone Setting
Each data table in Neon Pay can be configured to pull in activity based on a specific time zone. You'll find a dropdown menu on all exportable data tables, next to the export icon, which allows you to select the time zone to be used for your table and export.
You can tailor your payment data to align with data coming from other systems that may use other time zones for reporting. This is particularly helpful for payments created late at night or early in the morning, which may cross over between days in other time zones.
When a time zone is selected, the data table pulls in activity created within the given date range according to the time zone you've chosen.
Note: The time displayed in Neon Pay's interface is still based on your browser's local time.
Available Time Zones
The default time zone selection is UTC. Other time zones currently available for reporting are:
All time zone selections observe Daylight Savings Time, with the exception of Hawaii. Users in Arizona will need to select Mountain Time, and Pacific Time during Daylight Savings Time.
Once you've selected a time zone, your selection is saved in your browser session and applied across all other data tables in Neon Pay.
Note: Neon Pay's Monthly Statement report is standardized to Central Time. To align your data to your monthly statement, select Central Time from the menu.
Your chosen time zone will be reflected in the table export as well. Any date/timestamp column heading will update to the time zone selected (for example, Central Time = CT), as well as the date/timestamps themselves.
Data Table Date Filter
When you login to Neon Pay and navigate to a data table, you will notice the date filter defaults to This Year. This means only the balance entries, charges, payouts, disputes, or merchant accounts created this calendar year will appear.
To see data for other date ranges, you can change this filter. The other pre-configured options are All Time, Today, and This Month, or you can select your own custom range.
If you want to have a different default value, you can do so by saving your filter. First, select the filter you want as your default (This Year, All Time, etc.). Then click Save Filters. Note that this will save the values you list in the other filters, as well. You can only have one saved filter at a time. If you wish to go back to the default, you can click Reset Filters.