Recommitment is available for the following processors:
- NeonPay
- Authorize.net
- FirstPay
- Vantiv (Litle)
Enabling Recommitment
If your campaign is configured with a compatible processor, you may enable recommitment. To do so, follow these steps:- Log in to the Admin at admin.rallybound.com
- Navigate to the entity (organization, group, or campaign) on which you'd like to configure this setting. Click here to learn more about inherited settings.
- Click the "Fundraising" tab
- In the ensuing "Fundraising Settings" tab, scroll down to the "Recommitment" section
- Toggle the "Enable Recommitment" setting
Once this is done, you will be able send recommitment emails to registrants (see how-to). The Recommitment request auto responder includes a link that directs recipients to a form in their dashboard, through which they can provide their card details to be held for a potential recommitment charge. Custom fields can be added to this form — to set this up, please contact helpdesk@rallybound.com.
Campaigns can also be configured to capture registrants' payment information during registration. This way, they don't need to fill out an additional form in order to submit their card on file. To configure your campaign this way, please contact helpdesk@rallybound.com. Note that in order to capture payment information during registration, the registration must have a fee.