As part of our February 12th, 2022 updates, we will be standardizing the sender name and email address which are used for internal system notification emails.
System notification emails are automatically sent to system users to notify your organization of important changes to your Neon CRM system. For example, users receive these emails when a new system user is created, or when a payment gateway is activated or deactivated.
Starting February 12th, 2022, system notification emails will always come from the following sender name and sender email:
Sender Name: Neon CRM
Sender Email: email@example.com
This change will not affect any emails sent to your constituents. Emails sent to your constituents will continue to use the Contact Name and Contact Email field populated in your Organization Profile by default.
We encourage you to add firstname.lastname@example.org to your email client's contacts list to ensure that these important emails are not mistakenly sent to your spam folder.
If you have any questions about these changes, please feel free to contact Neon CRM Support.