How to change an administrator password and profile

Content:

• Change an administrator password
• Change an administrator profile image

Change an Administrator Password

Neon Fundraise's administrator account management experience is provided by the Single Sign-On (SSO) service provided by Neon One, Neon Fundraise's parent company. As part of this, password changes are managed in the NeonSSO interface. To change you administrator password, follow these steps:

1. Log in to app.neonsso.com
2. Click the the profile dropdown at the top right
3. Click "Update Password"
4. Enter your current password
5. Enter and confirm your desired password*
6. Click "Change My Password"

The password reset process can also be triggered by visiting app.neonsso.com, clicking "Forgot your password?" and following the ensuing flow.

If multi-factor authentication is enabled, changing your password invalidates all trusted devices. This will require you to verify your account again.

*Passwords must be at least 8 characters long, and include one lowercase character, one uppercase character, a number, and a special character.

Change an Administrator Profile Image

To change your administrator profile picture, please follow these steps:

1. Log into your admin account at admin.rallybound.com
2. Click on your profile image (or initials) in the top right and click "My Profile"
3. In your profile section, click on the image, upload your image, and crop

Note: You can also update your password and email notifications from this page.