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Change an Administrator Password
Neon Fundraise's administrator account management experience is provided by the Single Sign-On (SSO) service provided by Neon One, Neon Fundraise's parent company. As part of this, password changes are managed in the NeonSSO interface. To change you administrator password, follow these steps:
- Log in to app.neonsso.com
- Click the the profile dropdown at the top right
- Click "Update Password"
- Enter your current password
- Enter and confirm your desired password*
- Click "Change My Password"
The password reset process can also be triggered by visiting app.neonsso.com, clicking "Forgot your password?" and following the ensuing flow.
If multi-factor authentication is enabled, changing your password invalidates all trusted devices. This will require you to verify your account again.
*Passwords must be at least 8 characters long, and include one lowercase character, one uppercase character, a number, and a special character.
Change an Administrator Profile Image
To change your administrator profile picture, please follow these steps:
- Log into your admin account at admin.rallybound.com
- Click on your profile image (or initials) in the top right and click "My Profile"
- In your profile section, click on the image, upload your image, and crop
Note: You can also update your password and email notifications from this page.