Neon Fundraise's administrator account management experience is provided by the Single Sign-On (SSO) service provided by Neon One, Neon Fundraise's parent company. Consequently, all administrator logins are redirected through the Neon Portal. Most of the time, administrators will not notice anything unexpected in the login and account management experience, however to access some advanced features, it's necessary to become familiar with the Neon Portal and our SSO service.
Logging in to Neon Fundraise
To log into your Neon Fundraise administrator account, simply visit admin.rallybound.com. On the resulting login page, enter your credentials and click "Log in".
Note: Users are required to have multi-factor authentication enabled for access to all Neon One applications. When logging in for the first time, from an updated IP address, or after a given period of time, the user will be prompted to verify the account with two-step verification (MFA) via their established MFA method. Please click here to learn more about enabling, managing, and using multi-factor authentication for login.
If you do not remember your password, click "Forgot your password?" and follow the ensuing flow. If you do not have an account, please contact an administrator at your organization to help you locate your email invite or resend a new one.
Logging in through Neon Portal
Another way to log in to the Neon Fundraise Admin is to visit app.neonsso.com. Enter your credentials and click "Log in".
Note: Users are required to have multi-factor authentication enabled for access to all Neon One applications. When logging in for the first time, from an updated IP address, or after a given period of time, the user will be prompted to verify the account with two-step verification (MFA) via their established MFA method. Please click here to learn more about enabling, managing, and using multi-factor authentication for login.
This brings you to a page on which is listed all your Neon One apps. If your organization uses other Neon One products, such as Neon CRM, those will be listed here as well. To navigate to the Neon Fundraise Admin from this interface, simply click the Neon Fundraise app card.
Login Management
Every time a login is detected from a new device, you will receive an email notification that a new device login has occurred. If a login is not recognized, be sure to update your password as soon as possible by clicking the "Update My Password" button in the email and following the ensuing steps.
Additionally, at any time, you may view a list of recent logins to your account to ensure there is no unauthorized access. Once again, if a login is not recognized, be sure to update your password immediately by clicking the "Change My Password" button on this screen. To view a list of recent logins, log into your account at app.neonsso.com, click the profile dropdown at the top right, and click "My Devices".