If you have accidentally deleted a donation from Neon Fundraise system without refunding first, you can still refund the donation from your payment processor. Please go to your payment processor account and make a refund from their site.
Articles in this section
- Donation Custom Fields
- How to find a donation
- How to add or edit a donation (instructions for administrators)
- How to refund and/or delete a donation
- How do I refund a donation that has been deleted from Neon Fundraise
- How to verify an offline donation
- Upload Offline Donations in Bulk
- How to convert a registration payment to a donation
- How to move donations across campaigns
- How to add or edit a donation message on an existing donation
- See all 13 articles...