To calculate the Neon Fundraise fees and payment processor fees, do the following:
- Check out the donation options tab for your fee percentage.
- Run the transactions report to see what the processing fee was charged for a transaction.
- Divide the total processing fee charged by the transaction amount to get your total percentage. You would see the processing fees column in the report. Example: If the transaction amount is $150 and the processing fees on it is $10.5, then by dividing 10.5/150 = 0.07. So your processing percentage is 0.07 or 7%.
- Neon Fundraise fees are 4% of the transaction. Hence, the processing % will be 4% + x%, where x is the processing charge that your payment processor charges for each transaction. Subtract Neon Fundraise fees 4% from the total percentage: 7%-4% = 3%: This is your payment processor's processing fees.
Please note, you can also get the payment processor's processing fees from the accounts you have with them (WePay/Stripe etc account).