DomainKeys Identification Mail (DKIM) is an email authentication method used to prevent spoofing of outgoing messages sent from your organization’s domain.
To learn more about email deliverability in Neon CRM and other methods for preventing spoofing, see our guide on how to improve Email Deliverability and Prevent Spoofing with SPF.
How to set up DKIM for Neon CRM emails
- Go to the DNS settings for your organization’s email domain.
- Create a new CNAME record with the following information:
- Name: neonone._domainkey
- Value: dkim.neonemails.com
- TTL: 3600