Contents
Introduction
Send Campaign Email is a convenient way to send a campaign email you have already built to an audience you have already created.
Before you begin...
This menu option can only be used to send existing campaign emails in your system to existing email audiences.
- If you need to build your campaign email, please refer to this guide.
- If you need to create your email audience, please refer to this guide.
Send a Campaign Email
Navigate to Emails and select Email Campaigns.
1. Select Email
Choose the Email Campaign you wish to send, then click Continue.
2. Select Email Details
Choose the Email Audience you wish to send the selected email to.
Select or Edit the desired Email Name & Subject, Audience, Email Link Authentication, Sender, Content, then click Schedule and Send.
3. Schedule
You can either schedule the message to go out in the future or send it immediately.
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Send immediately - the email will be sent today.
- Schedule: [future date/time] - the email will be sent at the date and time you have specified. Starts on will default to tomorrow's date.
Schedule is the default selection when scheduling an email.
4. Monitor Scheduled and Sent Emails
Monitor the status of each schedule/sent campaign from here: Emails Campaign Monitoring & History. From here, you can double check when the email has been scheduled or how many have already been sent. When the schedule status changes to Succeed, then the Emails Sent and Send Time columns will populate.
You can filter the list by the schedule Status:
- Pending: scheduled
- Processing: currently sending
- Succeed: sent
- Declined: not sent
- Error: cannot send
Find email campaigns scheduled to be sent in the future by filtering your list by those with a Scheduled status.
From here, you have the ability to cancel a scheduled email blast. Click Unschedule Email in the Action button then confirm that you want to cancel this pending email. Cancelling a future email blast removes the that record from your Email Schedule List.
If you selected the Send immediately option, then you will see that the status is Processing. The schedule status will remain Processing until the email has been sent to your entire audience.
Under the Actions button, select View Statistics to see details on this Email Campaign.