Note: This guide refers to legacy events only.
Contents
Create Ticket Prices
- One attendee per ticket
- Multiple attendees per ticket (Group Tickets)
Conditional Ticket Prices
You can charge a single Admission Fee per attendee or you can use Ticket Prices to offer a variety of event registration fees. Ticket Prices can be configured on each event's Legacy Events Detail Page and made available on your web registration form, or they can remain accessible to your staff only.
Create Ticket Prices
To create ticket prices, set up your event to offer Multiple ticket prices in Event Settings.
- Multiple ticket prices, one attendee per ticket - This is best used when you plan to offer tickets of varying price levels, such as VIP tickets or special prices for members. Each attendee still needs their own ticket.
- Multiple ticket prices, multiple attendees per ticket - This is best used if some ticket levels are for groups like tables or golf foursomes. One ticket can be shared by multiple attendees.
One attendee per ticket
Find the Ticket Prices section on your event’s detail page. Click on 'New Price'.
This brings up a page where you can configure the details of your Ticket Price.
Price Information:
- If your event has sessions, an Event/Session dropdown will appear where you can also apply ticket options to each session.
- Name your ticket level something (examples: Single, Family, or Youth), and set the Fee.
- For both Multiple ticket price options, you can specify a Non-Deductible Amount and a Non-Deductible Amount Description for each ticket price. Neon will auto-calculate the Tax Deductible Amount based on the non-deductible amount you enter. The amounts and description are available as email tokens and as event report criteria. Add-on donations from the event registration are not included in the Tax Deductible Amount from the ticket price.
- You can specify the Maximum Attendees number of tickets at this level. Once the maximum number of these tickets are sold, they will become unavailable for front-end registrations. Once a ticket price is sold out, or fewer than 10 tickets remain, the registrant will see this on the attendee page.
- Use the checkbox to specify whether this ticket price is available online using the online registration form. If unchecked, this Ticket Price will only be available to staff users, who can access it from within NeonCRM.
When you click Submit, it adds your prices to the list. The ticket is now available as an option.
With multiple Ticket Prices defined, you can edit the order they’re listed on the registration form by clicking Display sequence.
This changes the order of the Ticket Prices both here and on your online registration form. You can click and drag the tickets into the order you want them, and then click Submit when you’re done.
Multiple Attendees Per Ticket (Group Tickets)
In your event's financial settings, choose Multiple ticket prices, multiple attendees per ticket.
Find the Ticket Prices section on your event’s detail page. Click on 'New Price'.
Tickets prices that are shared by multiple attendees are set up similarly to tickets that allow only one attendee, except here you can specify the number of attendees per ticket that this ticket level covers.
For example, one VIP ticket could now admit two attendees, or one Table Sponsorship could admit ten:
These group tickets also allow a space for a description of what this ticket level includes. This will be visible on the front-end registration form as a way for your registrants to decide which ticket level to purchase.
If you would also like to include a ticket for single admission, be sure add a ticket price that allows exactly 1 attendee.
Conditional Ticket Prices
Conditional Ticket Prices allow you to create Ticket Prices that are restricted to certain constituents as defined by a condition that you will be able to set. A full guide to Conditional Ticket Prices is here.