The Tender Type lists all the payment methods your organization accepts. It will appear as a drop down field when entering a payment. To configure tender types, navigate to: Global Settings Payments & Transactions Tender Types.
Standard Tender Types
The list of standard tender types come pre-loaded with every NeonCRM. Credit Card (Online) is used to process a credit card transaction through your Credit Card Gateway (e.g. Neon Payment Processing). Credit Card (Offline - No Charge) will NOT process the card; it simply records that the card has been (or will be) processed externally.
There may be standard tender types that you do not accept. Change the status to Inactive for any tender types that you do not use.
The Status controls what standard tender types are available to select when system users enter a transaction from the back end of Neon, as shown in the example below.
Custom Tender Types
When you create a custom tender type, it will be available for system users to select when entering a transaction into NeonCRM from the back end.
All custom tender types support the following fields: Amount, Payment Received Date, Payment Note and Status. Below is an example of the payment method page when a system user selects a custom tender type.
For all other payment processors, setting a credit card type as Inactive will hide that type from your online forms as an option, but it will not prevent users from entering a card number of that type if your payment processor account is set up to accept it.
Edit your Card Types to display which of the four major credit cards are accepted by your organization in front and back end payment forms.
Navigate to: Global Settings Payments & Transactions Card Types.
To activate or deactivate a card type, toggle its status to either On or Off. Click Save to save your changes.