Prospect Assignment Custom Status
Grant Custom Status
Activity Custom Fields
Activity Color Categories
Activity Custom Status
Activity, Prospect and Grant custom status types are configured here:
Settings cog > Global Settings > Contact Activity
Prospect Custom Status
NeonCRM has a default set of statuses that come with Prospects. These are:
- Not Started
- In Progress
- Closed - Won
- Closed - Lost
The standard NeonCRM statuses cannot be configured or changed. You can, however, define a second list of statuses for your prospects. These are found in the Custom Status list. You can configure this list by navigating to:
Settings cog > Global Settings > Contact Activity > Prospect Custom Statuses
From here, define the names of your statuses, their code, and whether or not they are active.
Grant Custom Status
NeonCRM has a default set of statuses that come with Grants. The standard NeonCRM statuses cannot be configured or changed.
You can, however, define a second list of statuses for your prospects. These are found in the Custom Status list. You can configure this list by navigating to:
Settings cog > Global Settings > Contact Activity > Grants Custom Statuses
From here, define the names of your statuses, their code, and whether or not they are active.
Activity Custom Fields
Activity Custom Fields are configured in the same manner as other custom fields in NeonCRM. They can be set up by navigating to:
Settings cog > Global Settings > Contact Activity > Activity Custom Fields
Color Coding
Activity colors are assigned to each activity and display on a staff user's dashboard in the My Activities section.
To personalize Activity colors, navigate to:
Settings cog > Global Settings > Contact Activity > Color Coding
To add or change categories, just click “Add” or make your changes, and then click Submit. The colors listed use hexadecimal values. If you are unsure of how to find the hex value for the color you want, try using this helpful tool.
Activity Custom Status
NeonCRM has a default set of statuses that come with Activities. These are:
- Not Started
- In Progress
- Completed
- Waiting for Other
- Deferred
- Other
The standard NeonCRM statuses cannot be configured or changed. You can, however, define a second list of statuses for your prospects. These are found in the Custom Status list. You can configure this list by navigating to:
Settings cog > Global Settings > Contact Activity > Activity Custom Statuses
From here, define the names of your statuses, their codes, and whether or not they are active.
