The Notes column on the Donations & Pledges list contains:
- Donor Notes (which will be labelled "Donor note:")
- System User created donation sticky notes (which will be labelled "Donation Note")
The Note column is editable from the back end by adding a sticky note to the donation record. Navigate to the donation and click the Note icon in the upper right, as shown in this guide.
The System Messages column contains:
- Tribute Information
- Fair Market Value for In-Kind donations
- Pledge Payment information
- Recurring donation information
- Closed Pledge components
Neon has many types of Notes and a full guide to them can be found here.