NeonPay & NeonSSO are undergoing some changes this & next week to better secure your data.
We've already implemented a new feature, an email indicating when someone signs into your User account from a new device. The next time you sign into your User account from any device, you will receive this email.
If you recognize the device and date, there is nothing to worry about. Going forward, you will only receive this email when signing into Neon on a new device.
You can also see a full history of devices which you have logged into Neon on. To do so, log into app.neonsso.com, select the caret, and My Devices.
In addition, Two-Step Verification is now required for all NeonPay Users. See this guide for more information on Two-Step Verification, including how to log in using a backup code if you are unable to receive a text.
Thanks for your patience as we work to ensure the best security for you and your data.