Understanding the Invoice Design
There are 4 parts of the Arts People invoice: Heading, Fee Summary, Charges & Credits, and Invoice Summary.
1 - Heading
The heading contains information about the invoice, such as the name of the your organization, the invoice number, and the invoice period.
2 - Fee Summary
The Fee Summary section details all AP fees and credit card fees occurring within the invoice period. Note: If your organization does not have a rate for a particular fee, it will not show up on the invoice.
3 - Charges & Credits
This section contains all additional charges or credits. These can include chargebacks, charges for ticket stock, or manual adjustments to your account.
4 - Invoice Summary
The Invoice Summary will include Total Credit card income for your organization, Less fees, Refunds, and any Balance forward. For organizations on Arts People’s merchant account, who receive credit card deposits directly from Arts People, your invoice will either read "Amount you are due as of this statement", or "Total due (upon receipt)" depending on your activity during the invoice period. For clients using their own merchant account, credit card income will not be included on the invoice and your invoice will read "Total due (upon receipt)".
Your Arts People invoice is accompanied by an Income Statement. To learn about the Income Statement, click here.
Still have questions about your new invoice? We'd be happy to answer them! Please submit a help desk request to Accounting.