Add a donation to a ticket order
- Navigate to Box Office>Box Office Sales
- Enter the patron's name you'd like to complete a ticket order for
- Select tickets for the patron: Enter the patron's name and click Lookup Existing Patron
Enter the patron's record and focus on the right of the page to select the show, performance, and seats
- If the patron has selected a general admission performance you'll enter the quantity of tickets into the appropriate person type field(s) and click Add to Order
- If the patron has selected an assigned seating performance you'll enter the quantity of tickets into the appropriate person type field(s) and click Select Seats, you'll select the seats the patron wants from the seating map and click Continue
- Locate the "Add a donation field" on the right, enter the donation amount the patron would like to give and click Add donation
- Select the order's delivery method and select the payment type - click Complete Order to finalize the order
- Print the tickets and receipt if applicable, click "Continue with same patron" to stay on the patron's record and review the completed order via the Ticketing History area on the lower left, or click Continue to return to the Box Office Sales page and a clear screen, ready for a new order
Thanks for reading!
Did you have trouble with any of these steps? Have questions? Please submit a request - Arts People client support is available to help.