Learn how to add a Person Type that patrons can select when purchasing tickets. This help guide will cover how to add a new Person Type in Arts People.
Recommended Reading Before You Start
Instructions
CAUTION: If you change the name of a person type, any pricing terms that were specifically assigned to the former person type name will need to be reassigned or your pricing will not function correctly.
IMPORTANT REMINDER: It is your responsibility to make sure prices are correct prior to making tickets available to your patrons, whether setup by you or by our staff. This includes base prices, discounts and per ticket or order fees, as well as combinations of pricing. We recommend that you always thoroughly test your pricing, both online as well as from your internal box office screen, to ensure pricing is as expected. You are responsible for any errors in pricing, Arts People will not be held responsible for issues that occur with your payment processing due to incorrect pricing setup.
Adding a Person Type
Adding various Person Type ticket price options allows you to establish common and customized ticket pricing for various groups of patrons, such as adults, children, and seniors. To add a Person Type:
- From the Arts People homepage, select Setup.
- In the Pricing section of the Setup page, select Person types.
- On the Person Type menu:
- Add the name of the new Person Type in the Person Type column (such as “Military”).
- Add a description associated with the Person Type in the Description column (such as “Military ID required”).
- Add a Sort Order in the Sort Order column. (The Sort Order is the order the Person Types will display on the online Box Office for the patron. Typically, the most common Person Type is displayed first. If no Sort Order is selected, the Person Types will display in alphabetical order.)
- Select or deselect the check boxes in the Show on Package Page? and Add to New Shows by Default? columns. (These options are selected by default. The Show on Package Page? option allows you to decide if you wish to have the Person Type display for patron selection for the event. The Add to New Shows by Default? option allows you to decide if the Person Type should be automatically added to future events.)
- Select Save.