This help document gives instructions for assigning comp types when issuing tickets. For instructions for activating this feature and setting up comp type options see Setup / Configuration help doc Comp Types.
Assigning Comp Types to Tickets
On the Box Office Screen:
1) Select tickets on the order as usual.
2) Choose the comp type selection from the dropdown just above the ticket grid on the pending order, click ACCEPT button to lock in this comp type selection. (comp types must be set up and activated on the setup screen for this drop down to appear on your box office screen.)
3) Click on the COMP link next to specific tickets or the COMP ALL link above the right column to comp all tickets on the order. See the comp reason appear in the discount field with the word "Complimentary".
4) If you need to assign different comp reasons for individual tickets, you can lock in the first comp reason, comp the specific tickets, then select a new comp reason, click ACCEPT button, then click to comp additional tickets. Repeat as needed.
Reporting on Comp Types
See Ticketing Reports > Comp Reports