This help document gives instructions for assigning comp types when issuing tickets. For instructions on activating this feature and setting up comp type options see Setup / Comp Types.
Assigning Comp Types to Tickets
On the Box Office Screen:
1) Select tickets on the order as usual.
2) Choose the comp type selection from the dropdown just above the ticket grid on the pending order, click ACCEPT button to lock in this comp type selection. (comp types must be set up and activated on the setup screen for this dropdown to appear on your box office screen.)
3) Click on Comp next to specific tickets or Comp all above the right column to comp all tickets on the order. See the comp reason appear in the discount field with the word "Complimentary".
4) If you need to assign different comp reasons for individual tickets, you can lock in the first comp reason, comp the specific tickets, then select a new comp reason, click ACCEPT button, then click to comp additional tickets. Repeat as needed.
Reporting on Comp Types
See Ticketing Reports Comp Reports