Our Client Services team has created a document to help performing arts box office managers create a paper backup plan and kit for those rare instances when computers or internet connection might go down. While the Arts People system leads the industry in low system down time, you never know when a computer might fail, or the internet connection might drop out. It's best to have a well planned kit of supplies and instructions read on the shelf to carry out box office operations until things are humming along again. Also, make sure your staff is trained thoroughly on it's use. Read more in our white paper on best practices to make sure you're not caught without a parachute.