Arts People Release Notes: QR Code Ticket Scanning Update
We’re excited to announce the launch of our new QR code ticket‑scanning upgrades—part of our ongoing commitment to make event check‑in faster, more reliable, and fully future‑proof.
What’s New?
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Dual‑Code Scanning: The ticket scanner auto‑detects and processes both traditional barcodes and modern QR codes, so you don’t have to switch modes or fiddle with settings.
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Optimized Scanner UI: We’ve enlarged the camera view to a clear square window and replaced the tiny back arrow with a full “Back” button for easier navigation.
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Easy Onboarding Wizard: A step‑by‑step wizard guides you through enabling QR codes, selecting the right ticket templates, and acknowledging key compatibility notes—right from your Arts People dashboard.
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Updated Ticket Designs: Both letter‑size (8.5"×11") and box office ticket templates can now accommodate QR codes, giving your attendees a smoother scan experience.
Benefits
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Faster Check‑In: QR codes scan more reliably across lighting conditions and device types, reducing lines and wait times.
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Mobile‑First Convenience: Scan with any smartphone, tablet, or laptop camera—no more dedicated USB scanners or tethered setups needed.
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Reduced Hardware Costs: Leverage existing devices; eliminate the need to purchase and maintain external barcode scanners.
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Seamless Transition: Guided wizard and standard templates mean minimal support overhead for custom requests at launch.
Next Steps
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Enable QR Codes: Click the “Optimize Scanning with QR Codes” widget on your dashboard to begin the wizard.
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Complete the Wizard: Agree to the updates and new design guidelines, and confirm your readiness.
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Print & Scan: Issue tickets with both QR codes and barcodes during the transition period—and enjoy faster, smoother entry for your patrons.
Thank you for partnering with us as we modernize your ticket‑scanning workflow. If you have feedback or need assistance, please contact support.
Happy scanning!
The Arts People Team