Learn how to reconcile DAF distributions in this step-by-step guide. This help guide will cover how to reconcile DAF distributions in Neon Pay.
Recommended Reading Before You Start
Instructions
DAF distributions require more manual management compared to regular charges, which are processed automatically. Because the funds in a DAF Distribution are sent directly from the DAF provider to your nonprofit as an Electronic Funds Transfer or check, Neon Pay cannot automatically update the status of the Distribution.
The handling of distributions also varies depending on whether the constituent’s DAF provider is integrated with Chariot. For integrated providers, users can login directly within the DAF pay pop-up on the checkout form, simplifying the process.
These distributions are assigned a tracking ID, and their status can be updated to reflect 'Initiated' or completed. These are known as Integrated Distributions.
Initiated applies if you're still awaiting the funds. Completed means you have received the funds.
In contrast, non-integrated providers do not offer direct module access and are not assigned tracking IDs. When you receive funds related to a non-integrated distribution, you can use the constituent's name and the distribution amount to locate the accurate record in Neon Pay. Additionally, you can update the status of non-integrated distributions to 'Canceled,' 'Completed,' 'Initiated,' or 'Unknown,' depending on when you receive the funds or if the constituent elects not to go through with the distribution.
It’s also worth noting that integrated distributions default to an 'Initiated' status, while non-integrated distributions default to 'Unknown.' To streamline management, you can update up to 10 distributions to the same status at a time. This manual oversight is crucial for ensuring that your organization accurately tracks and manages all DAF distributions.