Learn how to create tickets and add fields in this step-by-step guide. This help guide will demonstrate how to create tickets and add fields in the Ticket Builder.
Recommended Reading Before You Start
Content
Instructions
Creating Tickets
- From your campaign’s main page, select the Forms tab, then select Ticket Builder.
- From this page, you can create new tickets and view all of your exciting tickets. Select New Ticket to create a new ticket.
- This opens up a box with fillable information called Ticket Properties. These include ticket name, description, expiration date, price, and quantity. Complete the fields. When finished, select Done.
| Field Name | Description |
| Ticket Name / API Name | When completing the name field, the API field will self-generate. |
| Description | Include information about this event. Use the Text Editor to modify the appearance or add links. |
| Expiration Date | The ticket’s expiration date should be set in Pacific time. So, for example, if it should expire at 5 pm Eastern, the expiration time should be set to 2 pm. |
| Ticket Price | Before you set the price, be sure to take into consideration the tax deductible amount. The tax deductible amount can optionally be set to be included in the Ticket Purchased Confirmation automated email, if part of the ticket purchase is a tax-deductible donation. |
- This will take you back to the Ticket Builder page. You should see the new ticket you just created.
Adding Fields
After creating a ticket, there may be times when you want to collect additional information from your supporters, related to the ticket. For example, if you are selling tickets to a fundraising dinner, you may want information such as meal preferences or name of attendees. To collect this information, you can add fields to the ticket.
There are 6 field types.
| Text | Use the textbox field if you would like your supporters to add in a short amount of text. |
| Paragraph | Use the paragraph box fields for supporters to enter large amounts of text. |
| Checkbox (Single) | The checkbox field provides a selection that supporters can choose to indicate additional information. |
| Dropdown | Use the dropdown option if you would like supporters to select a single option out of many. |
| Multi select | Use the Multi select field if you would like your supporters to select one or multiple choices. |
| Date | The date field can be used for your supporters to select the date they are filling in the information. |
- To add fields to a ticket, locate your ticket on the Ticket Builder page. Select the ticket.
- At the bottom of the ticket information, select Add Field and select the type of field you would like to add from the dropdown.
- A field box appears. Complete the field name and other related fields. When finished, select Done.
Note: Most field types can be required by checking the Required checkbox next to “Field Options''. Required option is not available for checkbox fields.
- Your field is now added to the Ticket.