Please note that the Next Generation Events feature is only available to organizations with Neon CRM Impact or Empower packages AND Neon Pay as the payment processor.
Contact us at clientaccountspecialist@neonone.com to discuss your current package and/or switching to Neon Pay.
After an event is already created, you can add a discount code for the event. This code may be entered by constituents at the time of checkout when purchasing a ticket. Once entered, the code will apply a specified discount to the purchased ticket(s). You can distribute this code to all constituents or to specific groups of constituents. This help guide will cover how to add a discount code to an existing event in Neon CRM.
Recommended Reading Before You Start
Content
Adding a Discount Code to an Event
Instructions
Adding a Discount Code to an Event
1. Select Events in the navigation menu and then select Events in the drop-down menu.
2. Select your event on the Events page.
3. Select Discounts in the left menu.
4. Select the Add Discount button.
The Create Discount pop-up will appear.
5. Complete the Create Discount pop-up per the image and table below. When finished, select the Continue button.
| Field Name | Description | |
| A. | Name | Enter the name of the discount. |
| B. | Code | Enter the discount code for use by constituents. This is the code you must distribute to constituents so they may apply it during the ticket checkout process. |
| C. | Amount | Enter the discount amount (you may choose either a specific dollar amount or a percentage discount amount). |
| D. | Active Dates - Starts | Enter the start date on which the discount code will be available for use (the default selection is Immediately). |
| E. | Active Dates - Ends | Enter the end date on which the discount code will no longer be available (the default selection is Does Not Expire). |
| F. | Minimum Requirements | Allows you to indicate whether a minimum dollar amount or a minimum number of tickets must be purchased in order for the discount to apply, as applicable. (The default selection is None.) |
| G. | Usage Limits | Allows you to limit the use of the discount code to one per customer and/or allows you to limit how many times the discount may be used. Select the desired checkbox(es) as applicable. |
6. Select the event occurrences to which the discount will apply. (If you select Specific occurrences, you must specify the day(s) of the week and/or the specific date(s) on which the discount will validly apply. If selected, constituents may only use the discount for occurrences on the specified date(s).) Once you have made your selection, select the Continue button.
7. Select the ticket type(s) to which the discount will apply. (If you select Specific tickets, you must select the specific ticket type(s) to which the discount will apply.) Once you have made your selection, select the Save button.
The discount now appears on the Discounts page.